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Privacy & Legislation

London Currency Exchange Inc., located in London, Ontario is required to request information regarding your identity when completing transactions. We value your privacy. Depending on the size and type of transaction, we require different kinds of identification. This practice is in accordance with the rules and regulations as outlined by Fintrac, the Canadian agency that fights Money Laundering and Terrorist Financing.

At a minimum, you will be requested to share your first name and phone number with us. Should the need arise, this information will give us the ability to contact you. An example of when this could occur would be if an error is made on your transaction – if monies are owed to you, we would need a way to get in contact with you!

If requested for a piece of identification, the forms of ID that we accept include:

  • a valid drivers license
  • a current Canadian Passport
  • a current International Passport

Please rest assured that no information will be sold, shared or used beyond the scope of this financial relationship. You’re protected by PIPEDA, but more importantly, we value your privacy and wouldn’t do anything to compromise it.

Thank you for your co-operation and business!